As a member of UFCW 3000 you have the right to enforce your Collective Bargaining Agreement (CBA). Your CBA is a legally binding agreement between your Union and the Employer.

Collective bargaining agreements, or contracts, may define a grievance in several ways. A grievance is a legal process where your union can make an objection to the Employer when it is determined that the company may have violated your CBA. Many contract grievance procedures make it possible to grieve violations of state, municipal and federal law, company rules or policies, unfair or disparate treatment of workers, and “past practice”. Look at your contract to find the definition of a grievance as it applies in your workplace. If the terms of the CBA are violated, you can work with your union representative to investigate and determine if filing a grievance is appropriate.

If you wish the Union to assist you in filing a grievance, you must have a conversation about the alleged CBA violation with a UFCW 3000 union representative. This could be your Union Representative for your work location, or this could be a Member Resource Center Representative. In order to make sure UFCW 3000 has all the information necessary to initiate the grievance process, grievances will only be accepted through a conversation in person or over the phone. Grievances will not be accepted through any other forms of communication, including but not limited to email, text message, and online communication through platforms like Facebook, and Twitter.

Member Resource Center (MRC) Representative not only assist in determining whether the Employer has violated the CBA, but when a grievance is filed, they will assist in the processing of the grievance. The grievance process includes step meetings with the Employer where the parties attempt to resolve any dispute. In some cases, arbitration is necessary when the grievance is not resolved or withdrawn. You must file and advance a grievance based on timelines within your contract. If you miss a timeline your grievance may not be able to be filed. If you think your contract has been violated, contact the MRC immediately to avoid missing a timeline.

If you believe your CBA has been violated, please contact the UFCW Member Resource Center at 1-866-210-3000.

"The MRC has helped me tremendously during a very tough time being an advocate for my family health issues and as a health care employee at the same time!"- Susan Mayer, Cook at St. Michael’s Medical Center

“I have been working with QFC for over 23 years and found out I needed help from our union.  The union came up to bat for me and helped me so much through the grievance process.  From the support of my coworkers and customers I am back to work.”- Phonesith Keopanya, Checker, QFC #819