MEET WATSON

Keeping Up and Fighting Back -Building Power in the Workplace

With all of the new technology we see around us, we need to be a part of the conversation about how it shapes our future in the workplace. We also need to use technology to help build power in our workplace.

We have created the UFCW 21 App as a powerful tool for leaders and members. The UFCW 21 App uses a robot called Watson that member leaders, union Reps and bargainers have trained to find answers to your questions based on your unique contract and new laws and policies that affect your workplace.

You ask a question, then Watson provides the answer to you. If Watson doesn’t know the right answer, it bumps it through to a person in our member support team, who’ll be able to help out and then train Watson to answer it next time. The more questions we ask Watson, the smarter it gets and the better it’s able to find the correct answers to questions.

We are continuing to get feedback and build the UFCW 21 App to help in the workplace. With this new technology, workers have access to the knowledge and information they need to be informed about bargaining agreements, company policies, and laws―regardless of whether they’ve just clocked off at 2am, or are about to walk into a meeting with management!