Zenith American Solutions - Bargaining Begins!

Zenith American Solutions
Bargaining Begins!

Our member Bargaining Team met with Management on March 29 for our first negotiating session. We took the opportunity to share some of our core concerns with Management, such as lack of competitive pay, lack of training for new hires, and an inability to recruit and retain the employees that Zenith needs to succeed.

Management listened, and in fact agreed that our issues were significant concerns for them as well. In light of this, we are cautiously optimistic that we will see positive progress at our next meeting when we present a comprehensive contract proposal on April 10.

For more information, contact Union Rep Jack Crow or a member of our Bargaining Team.

Our Bargaining Team: Terra Powell, Lori Bomengen, Mitch Longoria

Providence Sacred Heart Being united gets results, but the fight isn’t over.

If our Bargaining Team is unable to reach a fully recommended offer at our next session on April 8  —then our union Bargaining Team is recommending a NO vote on the contract proposal and a YES vote to re-authorize a strike. 

When we fight we win! Management heard us because of our unanimous strike authorization vote. With the strength and support of our co-workers behind us, we were able to lock in significant movement at the table:  

We beat back management’s attempts to gut our dental plan. 

• Proposals were exchanged that would ensure NO changes to our contractual dental plan over the course of the contract and included language that would ensure we keep our Dental plan in place long term, as long as it remains the standard for the Service & Maintenance unit at the hospital.  

We also locked in new Tentative Agreements on:  

• Recognition of past experience for New Hires 

• Increase Shift Differentials 

• Increased Standby pay 

•  Preceptor Premium 

• Adding MLK Day as a holiday 

• Clarity of sick leave usage 

• Removal of Ghost Step for step 23 and Step 11 

• Improved Grievance process 

• Staffing LOU  

• Tuition reimbursement increase 

While these are promising improvements they are not enough until we win significant improvements on wage proposals. 

Caregivers deserve respect from Management, Sacred Heart is the only level 2 trauma hospital in the area and is a vital resource for our community for miles around. Other hospitals send us their most complicated and desperate patients to get the care they need. 

Throughout the negotiation process Management has tried to circumvent good faith bargaining by unanimously implementing procedures around mealtimes and breaks, imposing a wage path without negotiating, frustrating the process by failing to provide essential information to our union bargaining team, and other unfair labor practices.  

Contract vote scheduled: Thursday, April 11 from 7am to 8pm in the Leahy Room (next to the cafeteria). 

If we are unable to reach a fully recommended offer at our next session scheduled for April 8 our union Bargaining Team is recommending a NO vote on the contract proposal and a YES vote to re-authorize a strike. Any time there are significant changes to the proposal we must re-vote. All members in good standing are encouraged to vote. To receive the union strike pay benefit, you must complete a W9 form before we go on strike >>

“We need to show Management that the progress we made isn’t enough with a strong NO Vote. We hope we can reach a tentative agreement, but we are united and ready for a ULP strike if we must. Over the next week we will be signing up for strike shifts and picket captain trainings. We are not afraid to do what we must to win,” - Craig Kistler 

“We need to recruit and retain talented caregivers so that we can provide the quality healthcare this community expects from a Trauma level 2 Hospital. Spokane has become one of the most expensive places to live in Eastern Washington, we need wages that stay competitive with other area healthcare centers and acknowledge the unique and important role that Sacred Heart plays in caring for communities for miles around.” - Teresa Bowden

Next steps:

1. Addend the contract vote/strike re-authorization vote on Thursday, April 11 from 7am to 8pm in the Leahy Room (next to the cafeteria.

1.  Strike shift sign-ups will be available next week 

1. To receive strike pay you must complete and return a W-9 >> 

Kraken (Retail) - Tentative Agreement Reached

Kraken (Retail)
Tentative Agreement Reached
Our Bargaining Team recommends a “YES” Vote!

After months of bargaining, our Bargaining Team has reached a new tentative settlement agreement with BDA. The outstanding result of the final agreement reflects everyone’s hard work and commitment. Our union is driven by members coming together to fight for better working conditions and here are some of the things in our tentative agreement:

• *NEW* Ratification Bonus of $125

• Retroactive pay for workers making under $21/hr and for Keyholder premiums starting September 25, 2023

• Increased base wage for all workers and guaranteed retention bonus

• ORCA and parking benefits

• Workplace protections including just cause for disciplines

• Meals provided at every game

• Improvement on merch options for members

• Increased tuition assistance

• And more!

Members will be able to review the full collective bargaining agreement (CBA) and cast a vote on whether to approve it at our vote meeting.

Vote Details

Workers may only vote during the designated vote window and must attend in person. Complete a union application, review the agreement, ask questions, and cast your ballot!

Tuesday, April 9 @ 3pm—5pm
Climate Pledge Arena - Kraken Team Store, 334 1st Ave N, Seattle, WA 98109

Questions? Contact Union Rep Dominick Ojeda @ 206-436-6586.

Swains General Store - Contract Ratified!

Swains General Store
Contract Ratified!

The votes have been counted and UFCW Local 3000 members at Swains General Store have voted to ratify our new 3-year contract! Our new contract includes:

• $1.30/hr wage increase paid retroactively back to January 1, 2024

• Significantly reduces the number of hours required to attain Journey status

• Maintains our FREE quality healthcare through throughout the term of our 3-year contract

• A new personal day, and much more

If you have any questions please reach out to a workplace steward or Union Rep Naomi Oligario @ 360-662-1989.

Ashley House - Contract Ratifed

Ashley House members overwhelmingly voted this week to approve a new Union Contract!

Voting took place at each of the seven houses, where we had great conversations with Union Members about the new contract and our plans for upcoming bargaining.

Highlights of the contract include:

• 3% Wage Increase Effective January 2024
• Updating the Benefits/Health and Welfare section including the Education Fund language.
• Duration of the contract through August 1, 2024.

Thank you to our fabulous Bargaining Team!

— Cindy Jones, LPN, Browns Point; Emily Guffin, RN, Spokane; Donna Iverson, CNA, Olympia

Grocery East Contract Action Meetings

PRMCE RN Next Steps!

*Day Correction!
An earlier version of this notice read, "Tuesday, March 25". The correct day is Monday, March 25. Thank you for your patience.

Now that we have solidified the language in our contract, the next step is contract enforcement. Nurses have already seen changes to staffing practices through the discontinuation of the co-caring model. We can achieve more changes to patient care and working conditions by standing united. It was through nurses advocating against the co-caring model in staffing committees and in their units that we were able to get rid of this poor model. The committees in our contract are the ingredients needed to create changes at PRMCE.

Contract Enforcement Meeting: March 25 @ 7:30pm 

To learn more about getting involved or how nurses are enforcing contract language, join us via ZOOM on Monday, March 25 at 7:30pm to discuss next steps in growing our collective voice in the workplace! Join here>> 

We will be also be providing an update about contract implementation questions like low census/incentive shifts, step progression, and staffing bonus.

Lourdes Medical Center Service and Maintenance Contract Ratified!

Contract extended!

On March 15, 2024, Members of the Service and Maintenance Unit ratified a 2-year extension to their current contract that will now expire July 23, 2027. The contract extension will provide wage increases the first full pay period in April to all represented employees and place

Lourdes at a far better position to recruit and retain staff. Represented staff will start accruing PTO at a higher rate and the max cap on the PTO bank will increase.

Please contact a bargaining team member or Union Representative Juanita Quezada with any questions or concerns.

LabCorp - Federal Mediation Begins

Last week, our union Bargaining Team met with LabCorp management and for the first time this contract cycle, a Mediator from the Federal Mediation & Conciliation Services (FMCS) joined us to help facilitate negotiations.

First, the good: We’re making movement on most of the outstanding non-economic proposals, which means we’re locking down needed changes and narrowing the scope of our negotiations to crucial wage and benefits improvements. We’re securing parking for Seattle Couriers, a stipend for members who work from home, and stronger Union Stewards and Membership language.

We also received LabCorp’s economic and benefits counter. We’re excited to announce that LabCorp has agreed to new employees being eligible for health insurance at the beginning of the next month following their hire date (instead of needing to wait 60 days) and to extending coverage on our Blue Cross Blue Shield plans for MDLive (Telehealth). We’re also excited to share that LabCorp is working with the restructured wage scale that we carefully crafted in February, which eliminates all ghost steps, has the same number of maximum steps for all positions, and gets everyone to the top of the scale faster.

Now, the bad: LabCorp still isn’t offering fair or competitive compensation. Their new proposal maintains:

• 0% - 5% wage increases over the rates members are making right now
• only a 2% annual COLA increase for Year 2 and Year 3
• no consistent percentage increases between steps
• no increases to differentials, premium rates, or holidays
• higher employee monthly healthcare premiums ($198.98 for employee-only plans)
• increased out of pocket maximums ($6,000/$12,000)
• higher copays ($30 primary care, $70 specialist, $200 emergency room, $10/$20 RX)
• no tuition reimbursement, 401k improvements, or other optional benefits coverage

LabCorp cannot solve their recruitment and retention issues with this proposal. We want to be fully staffed so that we can provide the quality service that our community deserves, and we’re willing to fight for it.

“If you’re really serious about winning better wages and healthcare, the time to show up is now. It’s not enough to talk. You need to walk the walk with us.”

Deborah Gibby, Senior Lab Assistant

UPCOMING ACTION: INFORMATIONAL PICKET!

Friday, April 12 12pm – 2pm

@ Swedish Hospital – First Hill Campus

We’ll be holding an informational picket and community rally with our patients, providers, union partners, family, and friends to show LabCorp we stand together for a fair contract. We need everyone! Find more information & RSVP at: >> RSVP HERE

UPCOMING: DROP-IN CONTRACT ACTION MEETINGS

Tuesday, March 19 7:30am – 9:30am

Wednesday, March 20 & Thursday, March 21 9:00am – 9:30am

@ James Tower Cafeteria, Swedish Cherry Hill

Come down and talk with your bargaining team about negotiations updates and upcoming actions!

Bargaining Team: Kyle Chrisman, Deborah Gibby, Lisa Magee, Sam McVay, Matt Noll, Nancy Pyanowski, Shelby Tyner

Please reach out to a member of your bargaining team, or to your Union Reps Christie Harris at 206-436-6606 and Charlie King at 206-436-6518 if you have questions or want to get more involved.

Providence Regional Medical Center Everett - Next Steps for Inpatient Rehab

Providence Regional Medical Center Everett
Next Steps for Inpatient Rehab

On March 12 we met with Providence Everett (PRMCE) Management about the future of Inpatient Rehabilitation at the Pacific Campus. PRMCE told us they plan on moving Inpatient Rehabilitation to an offsite location near South Everett/Lynnwood which will be managed by LifePoint. The new site will have 40 beds and is expected to open sometime in the late summer.

PRMCE plans on closing inpatient rehab at the Pacific Campus once the new site can take patients but does not know the exact date of when this will occur.

Under our contracts and federal law, RN, Tech, and Professional caregivers have the right to bargain over the effects of a unit closure. Additionally, PRMCE must provide caregivers with a 14 to 30-day notice of layoffs and current employees can bump existing employees (please refer to the seniority article 7.1).

While we do not have a set date for when the closure will occur, we will be setting a bargaining date to negotiate over the impact of the closure.

Join the closure discussion and work on proposals!

Tuesday, March 19 @ 6pm
Contact your Union Rep for Zoom details

Questions? Please contact Union Rep Jack Crow (Pro and Tech) @ 206-436-6614 or Union Rep Anthony Cantu (RN) @ 206-436-6566.

MultiCare Auburn Medical Center Professionals - Show me the money!

MultiCare Auburn Medical Center Professionals
Show me the money!

BARGAINING TEAM: Brent Kirshenbaum, Pharmacy; Ramona Strassburg, Psychiatry Adult; Marci Pindi, Social Work

Our Bargaining Team met with MultiCare on March 7 to continue negotiations on our first Union contract.

While we did get responses back from MultiCare on some outstanding articles regarding our working conditions - like scheduling and FTE concerns, required health exams, and where members of our union can address staffing concerns, we received a similar response to MultiCare on our insurance benefits to what appears to be MultiCare’s current approach to insurance benefits - in short - rejecting the proposal almost in its entirety.

Furthermore, we are still awaiting a formal response to many of our other economic proposals: i.e; our wages!

We’re eager to see what MultiCare comes to the table with at our next bargaining session, which is scheduled for Wednesday, March 20.

“So many of my coworkers came to me with frustrations on our benefits… and MultiCare came back and just dismissed all of them.” —Brent Kirshenbaum, Pharmacy, Bargaining Team member

MultiCare Health Systems If these dozen voices aren’t heard —then our two thousand will be!

“MultiCare is holding hostage your present stability for the sake of future uncertainties”—Brian Dansereau, Pharmacy Technician 

Our union bargaining team met with MultiCare on Wednesday, March 6 to continue negotiations on our nine contracts. 
While responding to our proposals on topics such as concerns with our insurance benefits, or a guarantee that parking will remain free- Management’s unwillingness to agree to these proposals was chalked up to an uncertainty over what MultiCare might decide in the future, or sentiments that the insurance benefits are “system wide”- so we’re left to suspect that means it’s too difficult for them to amend? 

We feel it is too difficult to navigate the constant changes in health insurance for ourselves, our families, and our children; we feel it is too difficult to wait longer and longer to see our physicians; and we feel it’s too difficult to get the prescriptions those physicians have prescribed us when we have to navigate MultiCare’s narrowing in-network eligibility! 

If MultiCare can’t hear the demands of our bargaining team —they WILL hear the voices of over 2,000 MultiCare employees represented in these nine contracts: we’re here to bargain for our benefits and our working conditions! 

Sign the Unity Petition and stay up to date on all-things MultiCare bargaining ▸

Take action checklist:

• Sign and share the petition, We Stand United for a Fair Contract at MultiCare

• Join the Facebook Group, MultiCare Workers United for a Fair Contract

REI Union Workers from Across the US March on Company Headquarters, Demand to Bargain in Good Faith

REI workers from around the country joined together yesterday to show our power and unwavering solidarity to fight for a fair first contract, marching on REI headquarters to invite CEO Eric Artz to sit down with representatives from the worker bargaining team—in person, right in the parking lot. REI management was a no-show, so the group of green vests delivered a letter to the Employer's locked front door, surrounded by cheering friends and allies there in solidarity!

REI has unilaterally changed their longstanding past practice and took away merit raises and 2024 Summit Pay at union REIs. Our union has joined other REI union locals around the country to file an Unfair Labor Practice against REI for breaking labor law.

Hear directly from our coworker Sue about why yesterday was so important:

“REI has a list of values and one of them is the ‘co-op way’. One of them is that we start from a place of respect. We acknowledge and resolve our differences of opinion because it helps us tackle problems, learn faster, do better, and go further.”

Has REI lived up to the co-op way? Union workers yesterday went to HQ to say NO! and to demand REI stop union-busting and negotiate with union workers in good faith. The way we win a fair contract is by being engaged and being ready to exercise our right to fight for it! Reach out to anyone on your bargaining team to get more involved in negotiations and upcoming actions.

Feel free to reach out to your union rep Dominick Ojeda at (206) 436-6586.

You can find more about the national campaign here: ourrei.com
View more from the action yesterday at the REI Union Twitter

Ashley House We have reached a tentative agreement on a new Union Contract

This contract is fully recommended by the Bargaining Team. Our Union Bargaining Team: (L-R) Cindy Jones LPN Browns Point, Emily Guffin RN Spokane, Donna Iverson CNA Olympia

Highlights include:

• 3% Wage Increase

• Effective January 2024

• Maintenance of Health Benefits

• Expiration Date of August 1, 2024

Contract Votes Scheduled!

Monday, March 18 from 4:30pm-7:00pm

Olympia: 1240 Smith Street SE. Olympia WA 98501

Shoreline: 18904 Burke Ave N. Shoreline WA 98133

Tuesday, March 19 from 4:30pm-7:00pm

Brown’s Point: 4411 Browns Point Blvd. NE. Tacoma WA 98422

Kent: 25120 43 Avenue S. Kent WA 98032

Wednesday March 20, 2024 from 4:30pm-7:00pm

Edgewood: 11306 8th Street E. Edgewood WA 98372

Auburn: 30313 118th Avenue SE. Auburn WA 98092

Spokane: 4118 S. Cook Street. Spokane WA 99223

UFCW 3000 members in good standing are encouraged to attend a meeting, ask questions, and vote. For additional information contact our Union Representative or a Bargaining Team member.

Swain’s General Store - Tentative Agreement Reached!

On Tuesday, March 6, our Union Bargaining Team met with management for our fourth and final bargaining session. We have reached a Tentative Agreement with the Employer that:

• Significantly reduces the number of hours required to attain Journey status.

• Increases wages.

• Includes retroactive pay to January 1 of this year.

• Maintains our quality healthcare through the Sound Health and Wellness Trust without passing hourly cost increases on the employees.

A notice of the specifics of when we will hold the ratification vote will be forthcoming. We appreciate everyone’s patience through this process and look forward to discussing the Tentative Agreement with you at the vote meeting.

Our Union Negotiations Team (left to right): Mike Nichols, Floor Clerk (Shoes); Robert Sommers, Receiving Clerk; Richard Drake, Receiving Clerk/Warehouse Contact; Shawn Price, Cashier/Person In Charge (not pictured)

Mason Health Diagnostic Imaging - Rad Tech Aide Position Changes Vote

Mason Health Diagnostic Imaging
Rad Tech Aide Position Changes Vote

Currently the Mason Health Diagnostic Imaging department utilizes the position of Rad Tech Aide to assist patients and technicians during appointments, as well as the scheduling of all imaging appointments.

Mason Health has proposed creating two different positions:

• D.I. Scheduling Specialist

• Radiology Assistant

A vote on this change to the contract will be held for effected employees

Friday March 15, 2024 @ 9am-10am
Mason Health—Pershing Room, 901 Mountain View Dr., Shelton WA 98584

For additional Information, contact Union Rep Naomi Oligario @ 360-662-1989.

Stay in the loop! Update you contact information to get the latest news at: ufcw3000.org/update-your-information

Providence Sacred Heart (Technical) - CONTRACT REJECTED, STRIKE AUTHORIZED

Providence Sacred Heart - Technical
CONTRACT REJECTED, STRIKE AUTHORIZED

On March 1, Providence Sacred Heart Technical UFCW 3000 union members voted unanimously to reject the Employer’s last contract proposal and authorize a ULP strike.

After many long bargaining sessions with Providence Sacred Heart, the Bargaining Team felt that it was time to take a stand and let Management know that we are all standing together for a fair contract that has no takeaways to our benefits and addresses the sub-par wage scale that prevents us from recruiting and retaining quality staff and gives us the ability to provide adequate patient care to our community.

A Federal Mediator will be joining our next bargaining session on March 18, and we are hoping that we can get Providence to acknowledge the importance of recognizing that we are the HEART at Sacred Heart.

It is an unfair labor practice for Management to coerce members, to interfere in Union activities or change any working conditions. Please continue to advise our Bargaining Team or Union Rep if you believe your Manager has engaged in any type of this behavior.

A vote to authorize a strike is a collective stand for our rights and the well-being of our coworkers and communities. The prospect of a strike may be a last resort, but it is a powerful tool that can motivate change. It forces the Employer to reconsider their stance at the bargaining table and acknowledge our hard work and our commitment to our patients. Withholding our labor is one of the ultimate actions we can take to demonstrate our power in the workplace, show the Employer we are UNITED, and achieve our goal of a FAIR CONTRACT when no other methods have worked.

“I voted to strike simply because I feel disrespected by Providence. Costs have risen much faster than pay and the proposed cost-of-living adjustment will not cover half of the monthly increases that I have seen over the past couple of years. I cannot continue to fall behind because Providence will not offer a reasonable increase. Sacred Heart offers services that no one else in the region offers, yet Providence does not seem to care about the skill set needed to provide those services. I have observed several coworkers leave for more money in the same or lower priced areas of the county and have indicated that they have a better work life balance. Providence does not seem to care about these things. Without these adjustments, recruiting to fill vacancies is difficult if not impossible.” —Mark Kehoe, Pediatric Sonographer

Join us at the Spokane St. Patrick’s Day parade!

We will be marching in the Spokane to show our presence and hand out leaflets to members of our community. Bring your family, friends, and wear UFCW yellow.

Saturday, March 16 @ 11am
Flour Mill, 621 W Mallon Ave, Spokane, WA 99201

Please reach out to a Bargaining Team member or Union Rep Juanita Quezada @ 509- 340-7407 if you have questions or would like to get more involved in the fight for a fair contract.

MultiCare Health System Will MultiCare address our health insurance plan concerns?

“They basically showed us that our priorities are not their concern. We feel that we put a lot of thoughtful proposals on the table, and they were just unceremoniously rejected.” —Gregg Barney, Press Operator

Our Union Bargaining Team met with MultiCare on Friday, March 1 to continue negotiations with management on the nine contracts we’re represented in.

When it was the Employer’s time to respond to our evaluations and proposals over necessary changes to our health insurance benefits, it became clear that they had something else in mind entirely —rejecting all initial proposals made on the plan.

Our Bargaining Team has heard on countless occasions, from our union Bargaining Surveys and stories told by our coworkers, that our insurance benefits are not only one of our highest priorities in this round of negotiations —but one of the most consistently challenging aspects of being a MultiCare employee.

We work tirelessly every day to provide health care to our patients, why should we have to work even harder to seek health care for ourselves? Especially while being employed at one of the largest health care systems in Washington State.

While we feel disappointed that this is the response from the Employer, we know that one of the only ways forward is to stick together, and fight for what we deserve out of this process!

Sign the Unity Petition and stay up to date on all-things MultiCare bargaining ▸

Take action checklist:

• Sign up for a Contract Action Team meeting on March 5 & April 8

• Sign and share the petition, We Stand United for a Fair Contract at MultiCare

• Join the Facebook Group, MultiCare Workers United for a Fair Contract

Kaiser Permanente - PSP Victory!

Kaiser Permanente
PSP Victory!

As an Alliance, we pushed Kaiser to give higher PSPs and when we fight, we win.

For the Washington region, a full-time employee (having worked 1,800 hours) will receive $2,000 in your Performance Sharing Plan (PSP) bonus this year!

In 2023, we crushed the Affordability and Safety goals, yet didn’t meet the Quality and Service goals. With these PSP results and our region not meeting the financial gate, KP was only contractually obligated to pay each full-time member ~$750.

Yet we all know the region’s finances are not the fault of UFCW3000 members. With our below market wages, putting more money into PSP bonuses is the least KP can do. And because of our Wage Up! Staff Up! Partner Up! Campaign alongside our Affordability savings, KP said they’d pay $1,500 in our PSP bonus.

We responded to their $1,500 and said that’s not enough, and because we stood united and were quick to mobilize, we won more.

Washington, Colorado, and Mid-Atlantic regions—all regions that did not meet the financial gate—will be receiving $2,000.00 per member* which is over $5 million moved from Kaiser’s pockets and into those of its workers!

*If not a full-time, employee this amount with be pro-rated based on the number of hours worked last year

What to expect:

• March 15 paycheck: $1500 check (minus taxes)

• March 29 paycheck: $500 check (minus taxes)

For now, we celebrate our work to hold Kaiser accountable in doing the right thing, yet we know this doesn’t do what is needed: fix understaffing or raise wages.

Take action! Follow the links in the text below to:

>> Push Management for wage increases by signing our demand letter. >>

>> Organize our workplaces by attending steward training. >>

QUESTIONS? Reach out to Union Rep Lauren VanWormer @ 206-436-6584.

MultiCare Auburn Medical Center - Next chapter of bargaining

MultiCare Auburn Medical Center
Next Chapter of Bargaining

Our Bargaining Team: Pharmacist Brent Kirshenbaum, Social Worker Marci Pindi (standing in), and Mental Health Technician Ramona Strassburg

"We are excited to enter the next chapter of bargaining, as we have proposed all contact articles to MultiCare Management.” —Brent Kirshenbaum, Pharmacy

Our Bargaining Team has proposed all articles of contract language to the Employer, with the most recent including:

• Improved healthcare benefits

• Maintaining salaried positions for Social Workers

We ended our last bargaining session in February early in the day, as we continue to wait for MultiCare’s response to our wage proposal.

Our Bargaining Team is working diligently on your behalf and will continue to focus on securing the best contact possible including economics. Other bargaining dates that have been confirmed include March 7, 20, April 4 and 20; we will be requesting additional future bargaining dates from the Employer if necessary.

Throughout this negotiation process, we are committed to keeping you informed and engaged. We will schedule regular bargaining update meetings.

Join our next meeting to fight for a strong contract!

Thursday, March 21 @ 11am—1pm
Cascade Training Room

Engagement and involvement in this process are vital. Stay informed and stand together as a union demonstrates our collective strength. Our unified efforts and voices have the power to shape the future of MultiCare Auburn Medical Center.

Questions? Contact Union Rep Ian Jacobson @ 360-409-0587.